Frequently Asked Questions

• Updated statements:
  8. Team members point out one another’s behaviors that hold the team back.
  9. The team has a reputation for consistently achieving its objectives.
  21. The team ensures that members feel pressure from their peers and the expectation to perform.
  25. Team members are humble regarding their own contributions to the team.
  26 All members of this team are held to the same high standards.
  37 Team members place more importance on team results than on titles and status.
• Added team culture questions to the team-based assessment:
  • There would be more trust on our team if people…
  • What is acceptable behavior during conflict?
  • I sometimes don’t buy in to the team’s decisions because…
  • Our ability to hold one another accountable could improve if we challenged one another to…
  • Some distractions that keep us from focusing on results are…
• A new scale: Almost always, Usually, Sometimes, Rarely, Almost Never
• A new scoring band: Red = less than 3.00, Yellow = 3.00 to 3.99, Green = 4.00 and above
• Individual assessment includes the updated statements only, no team culture questions
• Updated TAR with new branding and updated tip and exercises
• Updated Progress Report with new branding and one consolidated report

Retests are available for like versions—v1 or v2—of the Team Assessment. As we transition to the new (v2) assessment, we are encouraging all users to consider creating a new assessment rather than a comparison report. You can still manually compare the scores side-by-side and this will ensure that all future Progress Reports are based on the most up-to-date version of our assessment.

If you are still interested in conducting a retest of an old assessment, the option still exists. From your Administrator’s Console, find the team you wish to retest on the assessments page. Select the “Retest” link under the “Action” column and proceed through the setup process. During the setup process, you will have the ability to add or delete team members.

The Online Team Assessment is a fully automated, web-based tool that helps a team better understand its susceptibility to the model found in the book The Five Dysfunctions of a Team. With 37 statements and five team culture questions, the assessment identifies a team’s strengths and weaknesses, as well as those areas where team members have differing perspectives. The detailed report offers recommendations for overcoming potential dysfunction and instructions for debriefing the results.

The Five Behaviors of a Cohesive Team™ is the result of a partnership between The Table Group and Wiley Workplace Learning Solutions. The Online Team Assessment and Patrick Lencioni’s five behaviors model was used as the foundation for The Five Behaviors™ solutions. The Five Behaviors™ offers research-validated testing that gives participants personalized results that deepen their understanding of self and others, combined with Patrick Lencioni’s five behaviors model.

The Online Team Assessment is a much more rigorous tool than the 15-statement assessment provided in the five dysfunctions book and field guide. It provides a significantly richer analysis of the team and includes tips and advice for overcoming each dysfunction. Please note that both assessments are protected by copyright and may not be reproduced or transmitted in any form or by any means.

A license is our way of accounting for the number of participants on a team. In setting up a single team, the number of licenses required is equivalent to the number of team members.

The Online Team Assessment costs $56.50 per license (per person on the team).

Before you purchase the licenses, you will need your contact information and payment information. If you want to set-up a team immediately, you will also need the team’s name, as well as email addresses for every member of the team.

Yes, we accept purchase orders for orders over $500. Please select the appropriate radio button and enter the approved PO number in the field provided on the purchase page. Someone from The Table Group will notify you within 24 hours to approve your purchase.

Yes. Our volume discount starts at 100 licenses and is automatically applied during the checkout process. The schedule is as follows:

0-99: N/A

100-499: 20%

500-999: 25%

1000 and over: 30%

While purchasing your team assessment licenses, you will establish an account using your e-mail and a selected password, which allows you to access our system. Our system, or Administrator’s Console, is where you setup the team assessment by entering the team’s email addresses and customizing a message to participants.

The email addresses you provide will not be given to any party other than The Table Group.

The Online Team Assessment is a fully automated, web-based process. The main contact sets up the team by entering the email address of every team member. The main contact also has the ability to customize a standard email message that will be sent to each team member. Once they hit “Send Now,” emails are automatically sent to each team member with a unique link to the assessment. Each participant then follows the link provided and responds to the assessment statements. Once the final person on the team completes the assessment, the Team Assessment Report will be emailed as a PDF to the main contact.

First try the “forgotten password” link on the Administrator’s Console login page. If that does not work, email us at [email protected].

First try the “forgotten password” link on the Administrator’s Console login page. If that does not work, email us at [email protected].

A recommended process is included in the email that you receive with the Team Assessment Report.

No. Your responses are anonymous and will not be available for others to see.

Please email us at [email protected], or call us at 925-299-9700.

The Team Assessment Report identifies a team’s strengths and weaknesses, as well as those areas where team members have differing perspectives.

The scale for each statement includes five possible responses ranging from Almost Never to Almost Always.

The team member’s scores are averaged to provide an overall snapshot for the team. The questions are all equally weighted.

Your Team Assessment Report will rate your team high, average or low against the five behaviors. The numerical cut-off for the different rating are as follows:

Red/Low – less than 3.00
Yellow/Average – 3.00 to 3.99
Green/High – 4.00 and above

On average, answering the 37 statements and 5 team culture questions takes about 15 minutes.

The length of the process is simply the amount of time it takes for all members of your team to respond to our assessment. Since our system generates the report automatically upon the last team member submitting their responses, you will receive the report as quickly as possible.

From the home page within the Administrator’s Console, you can select the red icon that reads, “Team Assessment Setup.” The Team Assessment Setup page is where you create your assessment by entering the team’s email addresses and customizing a message to participants.

From the home page within the Administrator’s Console, you can select the red link that reads, “Individual Assessment Setup.” The Individual Assessment Setup page is where you assign the license by entering the participant name and email address. Please note that the individual will be the only person that receives the final report, as we maintain the anonymity of all responses.

Our Online Team Assessment was designed and intended for intact teams. Less common, but still effective, participants can take the individual assessment to reveal his/her own perceptions of the team.

To purchase more licenses, simply click “Purchase more” in the top red bar of the home page within your Administrator’s Console. You can also purchase more licenses from our website, www.tablegroup.com/store/. After selecting the licenses, you can login using your existing account information.

HTML emails provide more advanced formatting and an easier method of highlighting the link team members need to follow for completing the assessment. Text emails do not provide any formatting, simply the content of the email and the link. You should choose HMTL unless your company’s email system will filter multiple HTML emails received at the same time as spam.

All email will come from [email protected]. Email blockers, spam filters, junk mail filters or other blocking technology must allow email from tablegroup.com to be received by the individual.

You can also access the Online Team Assessment from our website, www.tablegroup.com. Click on “Login” link at the top of the page. You will be prompted to enter your email address under the “Take Your Team Assessment” section. You can also contact the person who set-up the team and ask them to send you a reminder email.

Your link is unique. If for some reason, another person may have taken the assessment using your link, then it will have been disabled. This happens when the link is forwarded to another participant. Another reason your link may not work is if it was truncated by your email system. Try to cut and paste the entire link (even if it wraps lines) in the address bar in your browser. If that does not work, you can use the Login function at the bottom of our website, www.tablegroup.com. You will be prompted to enter your email address under the “Take Your Team Assessment” section.

Please contact your main contact or administrator to help resolve that problem.

1. Purchase an additional license if you do not have any remaining licenses.
2. Choose the team you wish to modify on the assessments page in the Administrator’s Console.
3. After selecting the appropriate team, scroll down to the Team Roster section.
4. From the “What Would You Like to Do?” drop-down menu, choose “Add a Team Member”, and click on the “Go” button.
5. Enter the email address of the new team member in the field provided and click on the “Add” button. An additional license will be deducted from your account. If you do not have enough licenses, you will be prompted to purchase more.
6. An email containing your original custom email message will be sent to the team member you just added.

1. Choose the team you wish to modify on the assessments page in the Administrator’s Console.
2. After selecting the appropriate team, scroll down to the Team Roster section.
3. Check the box next to the team member you wish to delete.
4. From the “What Would You Like to Do?” drop-down menu, choose “Remove Selected Team Members”, and click on the “Go” button.
5. You will be prompted to confirm the team member you will be deleting. Select “Remove” if you choose to delete him/her.

1. Choose the team you wish to modify on the assessments page in the Administrator’s Console.
2. After selecting the appropriate team, scroll down to the Team Roster section.
3. Check the box next to the team member whose email address you wish to change.
4. From the “What Would You Like to Do?” drop-down menu, choose “Edit Selected Team Members”, and click on the “Go” button.
5. Enter the correct email address in the field provided and click on the “Save” button.

1. Choose the team you wish to modify on the assessments page in the Administrator’s Console.
2. After selecting the appropriate team, scroll down to the Team Roster section.
3. Check the box next to the team members you would like to remind.
4. From the “What Would You Like to Do?” drop-down menu, choose “Send Reminder to Selected Team Members”, and click on the “Go” button
5. You will be prompted to confirm the details. Select “Send” if you choose to send reminders.

Choose the team on the assessments page in the Administrator’s Console. Under the “Team Assessment Status” section in the upper right-hand corner of the page, choose “Schedule Reminders For This Team.” Select a date and time and click on the “Done” button.  The reminder email will go out on the selected date and time to team members who have not completed the assessment.

1. Choose the team you wish to modify on the assessments page in the Administrator’s Console.
2. After selecting the appropriate team, scroll down to the Team Roster section.
3. Check the box next to the team members whom you’d like to receive the initial team assessment email.
4. From the “What Would You Like to Do?” drop-down menu, choose “Send Initial Email to Selected Team Members”, and click on the “Go” button.
5. You will be prompted to confirm the details. Select “Send” if you choose to send the initial email.

1. Choose the team you wish to modify on the assessments page in the Administrator’s Console.
2. After selecting the appropriate team, scroll down to the Team Roster section.
3. Check the box next to the team members to whom you’d like to send responses
4. From the “What Would You Like to Do?” drop-down menu, choose “Send Responses to Selected Team Members”, and click on the “Go” button.
5. You will be prompted to confirm the details. Select “Send” if you choose to send responses.

Double-check the assessments page in the Administrator’s Console to ensure the team is in process. If it is, please select the team to verify that the email addresses in the Team Roster section are accurate. If they are, the emails are most likely being filtered as spam by your email server.

Ask your team members to go to the Table Group website at www.tablegroup.com, and click on the “Login” link at the top of the page. On the resulting page, instruct each team member to enter his/her email address in the “Take Your Team Assessment” field. Team members will then be prompted through the assessment process.

Yes. Once 75% of the team members have submitted their responses, you can end the assessment and receive the report. Choose the team on the assessments page in the Administrator’s Console. Under the “Team Assessment Status” section in the upper right-hand corner of the page, click on the “End This Assessment and Send Report” link. Please keep in mind that this will be your final report and all remaining team members will be deleted from the team. You will not have the opportunity to run another report.

The Team Assessment Report will be generated and emailed to the main contact immediately once the last person on the team submits their responses.

Once the assessment has ended and the report has been generated, you are no longer able to add additional team members. In fact, adding a new team member changes the dynamics of a team and may affect team members’ perceptions. To get a complete and accurate picture of the new dynamics of the team, it would be necessary to have the whole team (with the new member) take the assessment again.

Choose the team on the assessments page in the Administrator’s Console. Under the “Team Assessment Status” section in the upper right-hand corner of the page, choose “Send Team Assessment Report” to email the PDF. You can also choose “View Team Assessment Report” and save the PDF that opens.

For teams that want to gauge their progress over time, a Team Assessment Progress Report is available. The Progress Report graphically compares how a team’s performance changed over time and highlights areas of greatest improvement and areas of greatest decline.

First, you must have the necessary licenses to conduct the assessment, which can be purchased in our store. Next, from your Administrator’s Console, find the team you wish to retest on the assessments page. Select the “Retest” link under the “Action” column and proceed through the setup process. During the setup process, you will have the ability to add or delete team members.